“Finally, an Honest Independent Mercedes Service & Repair Specialist That Actually Cares About Your Needs, Ensures that you Understand Everything That is to be Done to Your Vehicle, Meticulously Does all the Work Needed and Then Shows You Everything That’s Been Done When You Come to Pick It Up.”

To deliver on all of our promises and commitment of true value for money to you, we follow a very strongly felt yet simple six word work ethic. And all our policies and practices are geared around these small but powerful words so that you get the very best in service, workmanship and care from our team.

“Do it Once - Do it Right”

It’s true. At Platinum Automotive Care – Independent Mercedes Service & Repair Specialists, we specialise in the service and repair of all current and past Mercedes models whether it’s your A160, C180, 200 or 230 Kompressor. Your CLK320, A170 or Sprinter will be taken care of equally as well too. And whether you have a passenger or commercial vehicle it is worked on with the same high degree of workmanship and care.

Your New Car Warranty Protected

By using an Independent Mercedes Service & Repair Specialist like Platinum you don’t have to worry about preserving your new car's Statutory Warranty. We are Authorised by the MTA. New Car Franchise Dealers do not have a monopoly on "Log Book" Servicing !

Only Factory Diagnostic Scan Tools are used on your vehicle and we provide a complete Vehicle Scan and Report with every Mercedes Service and/or Repair.

We carry out the manufacturer's hand book services and certify your service book accordingly. For your peace of mind, this means that your new car warranty has been validated and will be protected. Only genuine or recommended spare parts are used on your vehicle. The quality and reliability in this option reduces incompatibility issues and avoids the likelihood of serious malfunction and or uneconomical operation.

Your OK Is Needed To Proceed

If anything additional needs to be done beyond what you agree to when you book in we’ll always give you a call to get your OK. A simple courtesy that you are owed and one we are very happy to provide.

Even when you come to pick up your vehicle. Unless you tell us otherwise we’ll literally explain everything that has been done on your car in straight forward everyday language.

Even Your Old Parts Are Kept

If requested, for peace of mind, we’ll actually show you why and how we’ve done each job on your car. We even keep all your old parts just to show you why we had to repair or renew them.

If you have any questions about how your Mercedes is running at the moment or you’d like to book it in for service now just pick up the phone and give us a call on 9316 8382.

Want to pop in? Just click on OUR LOCATION above for our full address and contact details. Feel free to browse around our site and become more comfortable about who we are and why we are such a proficient Mercedes Service & Repair Centre.

Just wanted to say “thanks”

Thank you for stopping by our website. I trust we’ll see you in person very soon. When we do just mention that you saw us here. You can even tell other Mercedes owners you might know where they can find us and where they can get Honest Mercedes Service. Again, give us a call on
9316 8382.

Thank you 

Brad Lawless
Proudly, Managing Director
Platinum Automotive Care